Connection Errors
Toolbox will always show an initial connection to the Dashboard, but it still must establish the Pass-through Link to the control system. If the remote system is not registered with Dashboard ID or it is Off-Line at the time of the connection then Toolbox will immediately disconnect. Toolbox may then attempt several further connections and each will quickly be disconnected - this is expected behavior.
Requirements for Connection
- Toolbox must have an active login with proper authentication. The free version will still work, but you must have registered with MyLinked2.com and gotten a login account.
- Dashboard must be online and accessible for it to Host the connection to the control system. Toolbox will not show an initial "Connected" message if Dashboard of unavailable.
- The Remote System must be online and Connected to the Dashboard. Toolbox will show an initial connection, followed by a disconnect and 2 more attempts to connect.
- The Remote System must have compatible firmware that supports all Dashboard requirements. Generally speaking firmware releases after June of 2012 are compatible.
- If Remote System is rebooting itself on continuous basis then you may not catch the system while connected to Dashboard.
- If you have exceeded your maximum Toolbox Session Count for active sessions then a connection will not be allowed.